Privacy Policy

At Viser Exchange, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform and services, including depositing funds to the Viser Access bank account.

By using Viser Exchange, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our platform:

  • Personal Identification Information: Name, address, email address, phone number, and other information you provide when registering for an account.
  • Financial Information: Bank account details, transaction history, and deposit/withdrawal information required to process payments and provide our services.
  • Technical Data: IP address, browser type, device information, operating system, and other technical details about your interactions with the platform.
  • Transaction Information: Records of your deposits, withdrawals, trading activities, and any other actions taken on the platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account on Viser Exchange.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and respond to inquiries or issues related to your account.
  • To improve the functionality and security of the platform.
  • To comply with legal, regulatory, and anti-money laundering requirements.
  • To communicate important updates, promotions, or service changes that may affect your account or use of the platform.

3. How We Share Your Information

Viser Exchange does not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

  • With service providers: We may share your data with trusted third-party vendors, such as payment processors or hosting providers, to help operate the platform and process transactions.
  • Legal compliance: We may disclose your information to law enforcement, regulatory authorities, or other third parties if required to comply with legal obligations or to protect our rights, users, and operations.
  • With Viser Access: Your financial data may be shared with Viser Access as part of the deposit and withdrawal process.